Technicolor brings together the latest TV programming consumers want to enjoy with the video content they are looking for on popular streaming platforms. This means seamless Wi-Fi, without exception – reducing the number of calls to your helpdesk and driving increased customer satisfaction, loyalty, and lifetime value. Our Wi-Fi whole home mesh Wi-Fi solutions enable optimized connectivity and seamless interactions for every user, every time, and in every corner of their homes. Through powerful broadband and intelligent Wi-Fi technologies, Technicolor enables the uninterrupted access and seamless interactions that lead to premium content experiences every time. Our broadband home gateways are built on open platforms to deliver robust, secure, interoperable and apps-ready solutions, making home the new frontier of your next-gen services. I'm completely lost.Technicolor Connected Home partners with the world’s leading Service Providers to help them embrace the complex technology evolutions needed to deliver seamless connectivity and premium entertainment experiences to their customers. I mean every home in this neighborhood is 20+ years old.
First it was a bad connection on the outside box, then it was a dead modem. I’ve had spectrum out here about 4-5 times and I’ve never been told this. The supervisor declined and stated once I have the cables inside the home professionally replaced he would be happy to come out and replace my equipment. I requested for the modem to be replaced, apparently he went to his truck to ask his supervisor.
He unplugged the coax cables from my set top box and modem and showed me on his little reader that the “lines are damaged” or slowed or old whatever. Today I had a tech come out, says everything outside and running into the home is fine. I used to get 80-100 Megabits per second, Now I'm lucky to get 1 Megabit per second. Since then my speeds will vary greatly and it’s been noticeably slower.
I was told the modem was bad and they replaced it. Never had an issue with speeds or disconnects until 6mo ago. I am subscribed to Spectrum (TWC), my home was built in 1996, Spectrum has been my ISP/Cable provider since I moved into this home two years ago.
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